Privacy Policy

Understand how PSFM handles website enquiries, service communications, and related information shared through this website.

Privacy Policy for Premium Support Facility Management Ltd

Premium Support Facility Management Ltd (PSFM) respects the privacy of clients, website visitors, suppliers, candidates, and business contacts who share information through this website or during service discussions.

Information We Collect

We may collect information submitted through website enquiry forms, quotation requests, service discussions, manpower or project enquiries, contact forms, file uploads, recruitment applications, and direct business communications. This may include name, company name, phone number, WhatsApp number, email address, city or site location, required service, manpower quantity, preferred start date, project scope, attached files, CVs, and other information voluntarily provided to PSFM.

How We Use Information

Information is used to respond to enquiries, prepare quotations or proposals, review manpower and project requirements, coordinate service discussions, process recruitment or candidate submissions where applicable, manage client communication, improve website and service quality, and support legitimate business administration.

File Uploads and Candidate Information

If you upload documents, CVs, project files, site information, or supporting materials, PSFM uses those files only for the purpose for which they were submitted, such as quotation review, service planning, recruitment evaluation, or business communication.

Data Sharing

PSFM does not sell personal information. We may share limited information only where necessary for service delivery, quotation preparation, recruitment review, operational coordination, legal compliance, professional advice, or approved business administration.

Data Protection

We take reasonable administrative and technical steps to protect submitted information from unauthorized access, misuse, loss, or disclosure. No online transmission can be guaranteed completely secure, so users should avoid submitting unnecessary sensitive information.

Retention

Information may be retained for as long as reasonably required for enquiry handling, service coordination, recruitment evaluation, accounting, legal, compliance, or business record purposes.

Your Contact Choices

You may contact PSFM to request a review, correction, or deletion of information where legally and operationally appropriate.

Contact

For privacy questions, contact PSFM at info@ps-fm.com or call +966 12 696 9308.