Payment Policy

Review the payment and commercial policy information relevant to PSFM service engagements and business coordination.

Payment Policy for PSFM Services

This Payment Policy explains the general payment approach for PSFM service enquiries, quotations, contracts, and project-based work. Specific payment terms are confirmed in the approved quotation, invoice, proposal, contract, or work order.

Accepted Payment Methods

PSFM may accept bank transfer and other approved business payment methods agreed in writing. Payment details are provided through official quotations, invoices, or authorized PSFM communication channels.

Advance Payment

Advance payment may be required for new clients, urgent mobilization, project-based scopes, manpower deployment, material procurement, equipment-related work, or one-time service requirements. The required percentage or amount will be stated in the quotation or invoice.

Monthly Service Contracts

For monthly facility management, manpower supply, housekeeping, cleaning, maintenance, HVAC, or technical support contracts, invoices are issued according to the agreed billing cycle and payment terms.

Project-Based Payments

Project-based services may be billed by milestone, mobilization stage, completion stage, or agreed schedule. Variation work, additional manpower, extended hours, or extra materials may be billed separately after approval.

Invoice Terms and Confirmation

Clients should review invoices promptly and confirm payment within the agreed timeline. Bank transfer proof or payment confirmation may be requested to reconcile accounts and activate or continue service delivery.

Late Payment

Late payment may affect service continuation, manpower deployment, scheduling priority, delivery timelines, or account status. PSFM may pause or reschedule services where overdue invoices remain unresolved, subject to the applicable agreement.

Refunds, Adjustments, and Credits

Refunds or adjustments are reviewed case by case and depend on the approved scope, work performed, resources already mobilized, materials purchased, and written commercial agreement. Approved credits may be applied against future invoices where appropriate.

Billing Support

For payment confirmation, invoice questions, or billing support, contact PSFM at info@ps-fm.com or call +966 12 696 9308.